Parent Satisfaction Survey 2025–26

Parents overwhelmingly describe Little Birch as loving, safe, nurturing, and exceptional. Across all 22 responses, the dominant message is simple: Children are happy, parents feel welcomed, and staff are deeply appreciated.

What Parents Value Most

· “Staff help my child feel safe and well-cared for” — Every single parent selected Strongly Agree for safety and care.

· “They take time to know each child individually” — Parents repeatedly praised how well staff know their children.

· “Little Birch feels like a home from home” — Several families used this exact phrase.

· “The staff have been incredible at making my son feel welcome and thrive” — Warmth, belonging, and emotional security were major themes.

· “All the ladies are incredible… they’ve helped develop my child socially and emotionally” — Parents see the impact of your relational practice.

· “They raise and guide my children how I would do it at home” — Families feel aligned with your values and approach.

· “Communication is excellent” — Famly messages, approachability, and daily chats were praised repeatedly.

· “There’s no other preschool I would want my child to go to” — A powerful endorsement.

· “They treat my son like a little person, not a cog in a machine” — Parents notice and value your respect for children.

· “Creating a family for both the children and their families” — The sense of community is a standout strength.

 

Quantitative Highlights

· 100% of parents said their child is happy at Little Birch.

· 100% said staff help their child feel safe and well-cared for.

· 100% said they would recommend Little Birch to other families.

· 100% are satisfied with the education and care.

· 95%+ rated communication as Agree or Strongly Agree.

· Every parent who left comments praised staff warmth, care, and professionalism.

 

What Parents Say You Do Particularly Well

These themes appeared again and again:

· Building strong relationships with children and families

· Creating a nurturing, home-from-home environment

· Supporting speech, language and communication

· Providing engaging, creative activities

· Being welcoming, friendly and approachable

· Supporting children through difficult times

· Ensuring children feel safe, loved and included

· Excellent communication — especially daily chats and Famly messages

 

A Few Standout Parent Quotes

“Little Birch is a lovely nurturing environment.” “All staff are so welcoming and lovely — it feels like a home from home.” “They treat the children like their own.” “They have exceeded our expectations on all levels.” “There’s no other preschool I would want my child to go to.” “The staff are amazing — really welcoming, friendly and caring.” “They go the extra mile.”